First-Class Tech Support

Testimonials

“Five Stars, I have been receiving help from Jon for several years now and have benefited greatly each and every time. I’ve needed help with my MacBook, iPad and iPhone. Each time Jon has been so efficient at solving the problem and/or teaching me the procedures I was confused with. He is a great teacher: clear in his explanations and patient and kind with my senior brain. I’m lucky to be able to work with him.”

— Beth A. (Mill Valley)

“We highly recommend Jon’s tech support service. As we are senior citizens, we have not kept up with developing technology and frequently run into laptop and mobile phone issues. Jon has helped us when our email accounts have been hacked, when our contact lists have gotten lost or muddled, when we needed to integrate laptop with iPhones, and other innumerable issues. The best thing about Jon is that he manages to teach us in a manner in which we don’t feel confused and stupid. He is patient, punctual, polite, and easy to understand.”

— Susan and Bill G. (San Rafael)

“Jon has been a lifesaver for me when my computer has acted up, or I've needed some guidance with understanding technical wording. He is efficient, punctual, and simplifies what I need to know. He attempts to explain what is wrong, and how I can learn to manage what I had not understood before he visited me. I would highly recommend Jon for any computer needs or lessons you need to learn.”

— Marcia J. (San Rafael)

“As a person who forgets as soon as she learns (when it comes to tech), Jon was clear, patient, and managed to help me make things stick!”

— Kim N. (Ross)

“Jon is always prompt and willing and able to assist in any number of technical issues. I recommend him!”

— Joan B. (Mill Valley)

“Jon designed and manages my website. He's a pleasure to work with.”

— Josh F. (Novato)

“Jon has been helping me manage a web service tool I use for my sales work. I did not have a full handle of how to work with it to keep my sales organized and manageable. Jon stepped in to help and it's been smooth sailing ever since! Whenever I bump into an issue and reach out for help, he's there with a prompt reply. Jon lets me know by which day he can remotely address the issue... and often takes care of it even sooner. Knowledgeable, trustworthy, patient... and always ready to help. Highly recommend.”

— Michelle H. (Marin County)

“Jon helped me with a really difficult Windows 10 problem. My computer had stopped allowing updates and provided no helpful error messages. His expertise with the inner workings of Windows allowed us to diagnose the cause and fix the problem... and we did it all on Zoom! Jon is patient and calm with problem solving, clear and easy to follow with explanations and directions, and the best part is he's fun to work with.”

— Ann L. (San Francisco)

“Jon is a pleasure to work with. His insightful and intuitive web design helps keep our website up-to-date and functional. He is efficient with time and effortlessly accomplishes the tasks at hand. Jon continually offers us helpful suggestions that streamline the process and helps us to grow our media and web presence. Jon is attentive, detail-oriented and his communicative style shows his commitment to serving his clients to make the project a success and I recommend him with the highest regards.”

- Victoria Canby (Executive Director, Museum of the American Indian)